Terms + Conditions
Terms of Use
This website, www.s2smarine.com.au (the “website”), is operated by Stem 2 Stern Marine and is intended for browsing, selecting, and ordering products from our online store. By using this website, you agree to the following terms and conditions, along with our Privacy Policy, Shipping Policy, and Returns Policy.
Acceptance of Terms
By accessing, browsing, or purchasing from this website, you agree to the terms and conditions stated herein. These terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content. You confirm that you have the capacity to enter into these terms and comply with all local rules and laws.
Stem 2 Stern Marine reserves the right to update, change, or replace any part of these terms and conditions by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of the website following the posting of any changes constitutes acceptance of those changes.
Disclaimer
All information provided on this website is done so in good faith and is for general informational purposes only. Stem 2 Stern Marine makes no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, or availability of any information on this website. Any reliance you place on such information is therefore strictly at your own risk.
Stem 2 Stern Marine does not accept liability for any loss or damage (whether direct, indirect, or consequential) resulting from your use of this website, to the extent permitted by law. However, we will endeavour to correct any inaccuracies once we become aware of them.
Images and illustrations on the website are provided as examples only, and actual products may vary slightly.
External Links
This website may contain links to other websites that are not operated by Stem 2 Stern Marine. These links are provided for your convenience and do not imply any endorsement of the content, products, or services offered at those sites. We have no control over the content of these external sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.
Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of Stem 2 Stern Marine or its licensors and is protected by Australian and international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or display any part of the content from this website without prior written permission from Stem 2 Stern Marine.
You may view, download, and print content from this website for personal use only, provided that you do not modify the content and retain all copyright and proprietary notices.
Viruses
While we strive to keep our website safe and secure, we do not guarantee that our website or any linked websites are free from viruses or other malicious software. It is your responsibility to protect your computer systems by using appropriate anti-virus software.
Stem 2 Stern Marine will not be liable for any loss or damage caused by a virus or other technologically harmful material that may infect your computer equipment, software, data, or other proprietary material due to your use of this website.
Online Orders
You may order products through our Online Store by selecting and submitting your order in accordance with these terms and conditions. All prices shown on our website are in Australian Dollars (AUD) and include GST unless otherwise stated.
Your order constitutes an offer to purchase products from Stem 2 Stern Marine for the price indicated, including any applicable delivery fees. We reserve the right to accept or reject your order for any reason, including if the requested product is unavailable or if there is an error in the price or product description.
Once we accept your order, a binding agreement for the supply of the products comes into existence between you and us. If we reject your order, we will notify you as soon as possible and will not charge you for the cancelled order.
Cancelling Online Orders
Cancellation by Us:
We may cancel all or part of your order before dispatch if the product is unavailable, if there is an error in the price or product description, or if the order breaches our terms and conditions. If this happens, we will notify you and will not charge you for the cancelled items.
Cancellation by You:
You may cancel your order before dispatch due to circumstances beyond your control (e.g., loss of employment, serious injury, or illness). However, you cannot cancel the order simply because you changed your mind. Special orders cannot be cancelled once processed.
Special Orders
The availability status of a product on our website does not guarantee that the item is in stock at our Bibra Lake location. Some items may need to be ordered from a supplier, and you will be notified if your order is deemed a ‘special order’. Special orders cannot be cancelled once the order has been processed by the supplier.
Pricing + Payment
Prices for our products are subject to change without notice. If a price change occurs after you place an order but before processing, we will contact you to confirm your order at the updated price. We do not match prices from other stores.
Promotions + Discounts
Discounts and promotions are available for a limited time and are subject to specific terms and conditions. Discounts cannot be applied retrospectively or combined with other offers unless explicitly stated. We reserve the right to cancel orders that violate these terms.
Warranty + Liability
All products sold by Stem 2 Stern Marine are covered by a manufacturer’s warranty. The length and terms of the warranty vary depending on the product and supplier. Stem 2 Stern Marine’s liability is limited to the repair or replacement of the defective product as per the manufacturer’s warranty. This warranty does not cover defects caused by misuse, neglect, or unauthorised modifications.
Your rights under the Australian Consumer Law remain unaffected by this warranty. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.
Returns
You must notify Stem 2 Stern Marine within 14 days of delivery if you wish to return a product. We will accept returns and may offer a replacement, exchange, refund, or repair if the product is faulty, not fit for purpose, or does not match the description on our website. Please see returns page for more detail.
Shipping + Delivery
Delivery times may vary depending on stock availability. If there is a delay, we will notify you and provide a revised delivery date. Please refer to our Shipping Policy for detailed information.
Personal Information
Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.
Support
If you have any questions about a product, your order, or our services, please contact us during business hours at +61 8 6223 0640 or via email at service@s2smarine.com.au.